Client Testimonials
"able to deliver a complex & innovative product
with cygnet"
Alberto Dreossi
ITALY
"project milestone achieved, thanks to
cygnet"
I am extremely thankful to Cygnet for being a highly
supportive vendor. We have been working with them for over
2 years now for maintenance and upgrade of our traffic management
solution. The project leader has shown tremendous commitment and
the team has backed him superbly by putting in extremely long
hours. This has helped us achieve our planned milestone on
this project without any major hitch. I am full of
appreciation for their work.
Mike Wells
UK
"highly impressed with
project management,customer service &
timely delivery"
"We have been working with Cygnet for
the past 5 years. It has always
been a positive relationship with both teams benefiting greatly
from the experience and insights of the other. The Cygnet team does
not see obstacles to reaching our requirements and always
presents us with viable
solutions. They are committed to
delivering exceptional customer
service with all issues being resolved within
the shortest possible time
frames. Our projects are large
application developments with a never ending cycle of updates and
new features being pushed through by us. We are constantly under
time constraints. Cygnet has always delivered within the
designated timeframe and allocated
budget. I would highly recommend
them as an outsourcing partner."
Andrew Wolpe
USA
"impressed with
ethical appoach and expertise of Cygnet"
During 2006 we started a software development project in
Australia.
We had designed a very complex
application and used a local software development company to do the
development work.
During January 2007 we became
concerned that the local developer appeared to have ongoing
problems in stabilizing the system and in meeting delivery
dates.
At that time we started researching
alternative developers in Australia and other parts of the
world.
By April 2007 we concluded that the
local developer was unlikely to complete the project successfully
and an even greater concern was the inevitable ongoing changes that
would, in our opinion, create future problems.
We researched seven offshore
developers and did reference checks on all of them.
From this research we selected
Cygnet in India and arranged to meet with them at their offices in
India.
We were very well received
and looked after and their technical staff
appeared experienced and with a good command of the
English language.
After reviewing the source code for
the development as it stood then, we concluded that it would be
better to scrap the entire project and start from scratch
again.
As must be expected when
establishing a new team, we had the odd hiccup and some
misunderstandings during the course of this project.
From a pure business perspective
the most important attribute that I have to praise, is the fact
that when Cygnet management gives you their word on something,
they keep their word, whatever that might
entail.
We have found their
technical staff skills to be of a high standard
and they have been extremely cooperative during
the development cycle.
I would highly recommend
Cygnet in terms of their technical skill and their
ethical approach to contracts and agreements.
Philip Smith
Australia
"complexity well handled satisfying all
requirements"
In our quest for a Company that
could handle the complexity of our IT needs, we
have found that Cygnet Infotech Pvt. Ltd. has met that
challenge.
Your "Team" of courteous and trained Technicians
has interpreted each step of my Company's vision in an
analytical and methodical manner.
Communication has been foremost, and your willingness to comply to
our needs can only be complimented.
I believe we have set the foundation of a business relationship
where we will grow and prosper together and I look forward to
meeting you and the "Team".
Harold Eberle
Toronto, CANADA
"d'une personne
à temps partiel, à plusieurs personnes à plein
temps"
Comme beaucoup d'éditeurs de
logiciels européens, nous devons faire face à une concurrence
internationale, abaisser nos couts de production, sans dégrader la
qualité de nos produits. C'est dans cette optique que nous avons
débuté notre collaboration avec Cygnet-Infotech. Nous avons
commencé par délocaliser des tâches périphériques (mais couteuses)
telles que les tests et la documentation. Cela nous a aussi permis
de transférer les connaissances fonctionnelles de nos logiciels à
Cygnet. Nous avons ensuite pu leur confier des développements. Les
consultants de Cygnet sont compétents et bien organisés. Les
quelques actions correctives identifiées ont immédiatement été
mises en place. La montée en charge est facilitée par le fait que
Cygnet nous facture les travaux à l'heure et assume les coûts
d'inter-contrat. Nous sommes ainsi passés progressivement d'une
personne à temps partiel, à plusieurs personnes à plein temps.
Chaque Euro investi correspond ainsi à un résultat concret. Au
final, Cygnet a toujours répondu positivement, rapidement et
efficacement à toutes nos demandes.
Christophe
Dufourmantelle
France
"ha bisogno di ben
soddisfatte"
Cygnet Infotech fornisce un
servizio di outsourcing sviluppo software di qualità. Vengono
offerti servizi di sviluppo in tutti i principali linguaggi (.Net,
Java, Delphi), i team di sviluppo sono inoltre affiancati da
esperti in discipline specifiche (System Admin, DB Admin, ...) che
vanno ad integrare le competenze dei singoli
sviluppatori.
La nostra esperienza (in particolare con il team Delphi) ci
ha permesso di venire in contatto con persone di alto livello
professionale e umano che abbiamo avuto il piacere di incontrare ed
apprezzare di persona.
Lavoriamo con Cygnet Infotech da 8 mesi, settimana per
settimana, giorno per giorno. Il team di sviluppo ha gradualmente
preso in carico lo sviluppo del nostro software (inizialmente con
uno sviluppatore esperto, al quale si sono affiancati per ora 2
sviluppatori junior). La prossima release sarà una pietra miliare
nella nostra storia, una vero salto di qualità sotto tutti gli
aspetti.
A mio avviso il vero punto di forza di Cygnet Infotech è la
capacità da parte di manager e sviluppatori di
capire e fare proprie le nostre esigenze.
In poche parole quindi siamo davvero soddisfatti del lavoro
che stiamo svolgendo con Cygnet Infotech e siamo sicuri che il
rapporto continuerà a lungo negli anni.
Dr. Francesco
Faleschini
Italy
"Delivering custom
solution, happy with Cygnet"
Cygnet-Infotech has been
working for us over the past 2 years in developing
a full front office booking system
for the Tourism industry, Our system is very
successful due to the programming that
Cygnet-Infotech has done for us.
Colin
Hatcher
Australia
"committed to Cygnet
standards"
"One of my biggest fears with
outsourcing work to India was the issue of quality. Cygnet shines
in this area and are constantly improving their processes giving me
the peace of mind that our work will be done to the
standards that we expect."
James
Australia
"first tested, then
tried, now committed to Cygnet"
We started cautiously with Cygnet
using a part time resource and soon moved to several full time
resources. Their services are par excellence. They
helped us deliver before time and it saved
us millions by outsourcing it to them.
"project well
managed"
Cygnet consultants are
competent and well-organized. The few identified
corrective actions were immediately implemented. The build-up is
facilitated by the fact that we bill Cygnet work on time and assume
the costs of inter-contract. We have moved gradually from a
part-time person, several people full time. Every Euro
invested corresponds to a concrete result. Finally, Cygnet
has always responded quickly and effectively to all our
requests.
"When our services
were appreciated by my clients customers…"
I am taking this moment to send my
thanks and appreciation for all the attention you have given me and
our Clients...your hard work and committed hours have made
a big difference in everything that is being done. The
Clients have all noticed a considerable improvement in our service
and attitude. And, your support has truly helped me focus
on the priority of growing our business while pursuing new
opportunities with sincere confidence.
Keep up the great work...many incredible things to come!
"tried many, happy
with us"
After getting our hands burned with
a local developer who was unlikely to complete the
project successfully and cater to inevitable
ongoing changes we researched seven offshore developers and zeroed
on Cygnet Infotech after checking references and their
technical expertise. We are happy we
were right.
If you have any good words to say about our Services,
please leave a comment below
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