Immediate fixes for bugs, permanent fixes to critical issues, quick adoption of latest technology, and dependable support.
Support and Bug Fixes
The initial versions of products and applications can throw up many bugs, and our developers work hand-in-hand with clients to create patches and fix the bugs speedily. Following a well-designed patch management strategy, we create patches to mitigate any security risks, to improve usability of the apps and to boost performance.
Application Upgrade & Enhancement
The advance of technology, and the evolution in how we use technology, has a big impact on the functionality of an application or software product. This necessitates the building and deployment of enhanced versions over time. Our support team performs root cause analysis to identify critical issues and suggest the best way to fix them. We also help develop new modules, enable SOA, and make the application mobile-ready in order to secure its usefulness.
Our application and data migration services are aimed at helping enterprises and software development companies modernize their IT assets and align them with their business needs. We help migrate applications and software products from under performing platforms, languages and operating systems to strategic ones, while taking care to leave the UI and UX as familiar as possible. The result is enhanced operational efficiency and reduced cost of maintenance.
Tech Support & Troubleshooting
While QA and testing can detect and eliminate the majority of bugs at the outset, some issues come to light only after deployment. While bugs are bound to ferment user dissatisfaction, our quick response and rapid resolution will minimize the negative impact. Although our focus is on remote software support and troubleshooting services, we are quick to deploy onsite resources whenever the need arises.
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