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    Dynamics CRM for Sales Automation

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    Dynamics-CRM-for-Sales-Automation

    Microsoft Dynamics CRM offers intelligent features to optimize sales efforts. It’s highly intuitive interface and embedded Microsoft office capabilities helps to increase time with customers, shorten sales cycles, increase close rates and achieve real-time insight. Here is how Dynamics CRM helps in Sales Automation.

    Improves Sales and Planning Management

    • Track all activities and interactions for each contact and account.
    • Identify influencers, constituents, allies and roadblocks for each account.
    • Quickly identify cross-sell and up-sell opportunities with embedded analytics.
    • Automatically track contract renewal dates and details.
    • Better understand complex organisational structures with hierarchal relationship tracking.

    Automate your Lead System

    • Better coordinate with marketing by tracking leads in one centralized system.
    • Automatically associate email messages with relevant leads or opportunities.
    • Assign leads and tasks automatically based on predefined rules.
    • Instantly light up the most promising leads with conditional formatting.
    • Use guided dialogues to streamline the qualification process.
    • Streamline lead scoring and conversion.
    • Instantly segment your customer database to identify new leads.

    Manage Opportunities Effectively

    • Close deals faster by centrally tracking key deal information.
    • Enable more effective team selling with team-based ownership.
    • Create and monitor customized offers and pricing for each opportunity.
    • More effectively position against the competition with seamless competitor tracking.
    • Better identify and leverage extended relationships (lawyers, consultants) in the sales process.
    • Streamline proposal creation with embedded document management capabilities.
    • Establish consistent sales processes enterprise-wide with predefined workflows.
    • Track generated revenue with out-of-box order and invoice tracking.
    • Use leading sales methodologies like Miller Heiman, SPI and TAS right within Microsoft Dynamics CRM.

    Streamline Account Management

    • Track all activities and interactions for each contact and account.
    • Identify influencers, constituents, allies and roadblocks for each account.
    • Quickly identify cross-sell and up-sell opportunities with embedded analytics.
    • Automatically track contract renewal dates and details.
    • Better understand complex organisational structures with hierarchal relationship tracking

    Boost Sales Productivity

    • Use Microsoft Dynamics CRM right within Microsoft Office Outlook.
    • Instantly find the information you need with preview panes, personal views, record pinning and Most Recently Used lists.
    • Improve communication and team collaboration through seamless integration with Microsoft Office products.
    • Promote Office Outlook contacts and email messages to Microsoft Dynamics CRM with a few clicks.
    • Reduce wasted cycles with robust data import and data de-duplication features.
    • Ensure your sales people are working on the most current data with bidirectional data synch between Microsoft Office Excel and Microsoft Dynamics CRM.

    Enhance Pipeline Management

    • Easily track the sales pipeline for improved financial planning.
    • Increase accuracy of revenue projections with individual or rollup forecasting.
    • Track revenue goals by dates, financial periods or other predefined criteria.
    • Instantly track sales quota versus attainment at individual or group level.
    • Identify key trends for deals won or lost and optimise the sales process.

    Simply Workflow Processes

    • Improve productivity with personal, team and organisational workflows.
    • Leverage guided dialogues across the sales organisation to reduce training and ramp-up time.
    • Automatically create or assign tasks and activities when rules are triggered.
    • Automate simple or multilevel approvals with predefined workflows.
    • Automate scoring and distribution of leads.
    • Set alerts for key events or milestones.
    • Define and enforce consistent sales processes enterprise-wide.

    Leverage Mobile Express for Microsoft Dynamic CRM

    • Empower your sales force with real-time access to customer data from any web-enabled device.
    • Better prepare for customer meetings via real-time account details.
    • Rapidly respond to customer requests while on the road.
    • Continuously work details by updating and receiving leads 24/7.
    • Discover new up-sell and cross-sell opportunities right on the spot.

    Gain Visibility and Improve Decision Making

    • Empower your sales force with real-time access to customer data from any web-enabled device.
    • Better prepare for customer meetings via real-time account details.
    • Rapidly respond to customer requests while on the road.
    • Continuously work details by updating and receiving leads 24/7.
    • Discover new up-sell and cross-sell opportunities right on the spot.

    Cygnet Infotech is a Certified Microsoft Partner with several Gold and Silver Competencies. If you want us to help you with sales automation using Dynamics CRM, get in touch with us

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