One of Cygnet's existing clients from Australia had an enterprise-level product that needed to be re-engineered.
The client revealed his struggle to manage the product and the existing infrastructure that continued to grow in scale and complexity, resulting in growing customer escalations and overheads. The product urgently needed to be optimized with scalable and flexible infrastructure to continue fulfilling its commitment without risking competitive edge.
A real-time collaboration platform for the construction industry in Australia enabling builders, contractors, suppliers and jobs (contracts among builders and their vendors) to coordinate and exchange mission critical documentation using web, mobile and API services on a single platform. The objective was to bring in efficiency in construction tasks management.
Software Solution was operational for more than 8 years. It had sustained critical technology transformations, advancements and ad-hoc maintenance interventions. However, aging infrastructure demanded systematic transformation of the existing Software Solution into a new form to realize quality improvements in operation, system capability, functionality and performance without putting the existing customers at any risk.
Another important aspect of the product was its integration with a wide range of web services, which the existing infrastructure was struggling to cope with, risking performance, security and efficiency to service the customers. Thus,
Our client brought these concerns to the table, and wanted Cygnet to re-engineer the product and automate business-critical modules without changing the inherent functionality and purpose of the system, and deliver a web and mobile (iOS, Android, Windows) solution that could enable builders, contractors and suppliers to coordinate and eliminate loose-paper-headache through a single platform.
During the initial IT infrastructure review,
Cygnet identified that the existing servers, network, storage and user interface of the product needs to be aligned with the growing business needs. The existing database was not scalable or flexible and had limited capability to support new initiatives. In addition to that, the old infrastructure resulted in higher maintenance cost, increasing inefficiencies, complexity and security gaps.
Right from the outset, we were determined to deliver connected systems and mobile devices, analytics-driven business processes, and ease of accessibility to drive superior business outcomes. Also, act as a catalyst to support business process transformation to regain the trust and confidence of customers.
We analyzed the existing technologies and proposed new technologies for long-term.
|Existing technology stack||Proposed technology stack|
|.NET framework 4.5||Front End : ASP.NET MVC 5.0, AngularJS, Twitter Bootstrap|
|Front End : ASP.NET MVC 4.0, JQuery, Twitter Bootstrap||Service Layer : Web API 2.0 with ODATA|
|Service Layer : Web API 1.0 with ODATA||Back End : SQL Server 2008 R2|
|Back End : SQL Server 2008 R2||Version Control : Bit Bucket|
|Build Server : Team City with continuous integration||Unit Testing Framework : NUnit|
|Deployment : Amazon Cloud EC2||Mocking Framework : Rhino Mocks|
|Version Control : Tortoise Hg – Kiln||Logging Framework : NLog|
|Bug and Project Tracking : JIRA||Dependency IOC container : Microsoft Unity|
|Documentation : Confluence||Deployment: Amazon|
|Mobile technology: PhoneGap, HTML5, JQuery Mobile UI, CSS3|
Considering project requirements, we deployed an experienced team of 14 over a period of 2 years. The team comprised of one Business Development Director, one Technical Director, one Business Analyst, two UI – UX Experts, five Developers, two Testers, one QA and one Implementation Expert. In addition, we also put engineers on stand-by to accelerate development as and when required.
We adopted an incremental development approach to ensure re-engineering is carried out in stages without any downtime, and the end-users can gradually adapt to the new form of the product. We also ensured we utilize existing components and stick to the business rules. After the initial technical, business and risk analysis, a detailed project roadmap was established along with a risk mitigation strategy. On agreement with our client, we started planning milestones in a way that could ensure faster development and deployment. Our team,
During the entire re-engineering journey, it was critical for our team to ensure rapid development and interim releases to optimize business performance and accommodate needs of the growing customer base.
To achieve this, testing was critical.During the initial analysis phase before the development, our testing engineers validated and verified the existing application and reported issues in UI and several functionalities that included - add a purchase order, delete an attachment, add role, create jobs, etc., in different environments. Based on the analysis, a test plan was prepared with detailed test cases and test scenarios. Once the development started, our testers parallelly kept testing the application to ensure it comes out as a consistent and effective product.
Developers performed unit testing by isolating each component to avoid the development risk, and save time and money in having to go back and undo fundamental problems. After unit testing, testers started testing different components of the application and their interface with other modules. Once this was achieved, system testing of the entire application and then acceptance testing was performed for final approval. In the end, we successfully re-engineered the product to deliver a web and mobile solution.
Overall, the solution benefitted builders, contractors and sub-contractors’ in terms of lowering the overhead expenses, improving communication and on-site production while keeping IT overheads low. As an end-to-end enterprise mobility services provider, we helped the client to capitalize on the existing product by gradually boosting it with new and improved technologies for long term market relevance.
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