Software applications often require
effective online help and user assistance. Users need assistance in
order to get the information they need. The software itself
reflects the quality and completeness of its help center. Our
online help development services have been in the business for
quite a long time and thus have wide experience in the field. We
have worked on several help centers for a variety of business
applications in a wide range of help formats.
Our huge experience makes us aware
of the technicalities involved, the difficulties and the solutions.
When working with us, you can be assured of getting the latest
industry standards. We will be helping you from scratch if you are
developing a new application and if you already have an existing
user guide or manual, we can develop our online help based on it.
We can also convert the formats according to your needs.
If you need documentation in
various formats like online help and user guide, you may consider a
'single source' project. It allows the generation of all your
documentation from one set of source files. We are experienced in
'single sourcing' under which we develop various formats from a
single source. This results in cost savings.
How do you save on money?
- When doing original work, research and planning takes up a lot
of time. Once all these are done, the final production time is
comparatively shorter irrespective of the format used. As a thumb
rule, we consider that it takes about 20 to 25% longer time to
produce quality help center.
- When updating documentation, just one source will be needed to
update for all the formats. Thus, you save time by avoiding the
maintenance of multiple versions.
The various options available for
creating single source projects are by using RoboHelp, MadCap
Flare, developing a project using XML/DITA, WebWorks ePublisher
How do we help?
- Identify your audience
- Effectively design documents
- Access on multiple platforms
- Easy navigation
- Grammatically and syntactically sound text
Our online help development
services help you develop rich applications, reach the market
faster and finally have better return on investment.