Home Frequently Asked Questions
Frequently Asked Questions
PROJECT RELATED
How it is beneficial if I choose an offshore developer?
Firstly, you save on infrastructure (laptop, seating place) and
payroll (salary) process. Secondly, you can save 30-50% of your
money compared to hiring onsite resources, while still retaining
the quality in deliverables. We can ramp up and ramp down resources
as per your business need with proper notice period within a short
span of time.
What is the process for starting a project?
Initially we start by discussing your requirements.
- If you need to hire developers for your project, we will
provide you with the candidates with the right amount of expertise
and skills that are required for the project along with the hourly
costs. You could then interview them and hire them.
- If you have a defined task, then we will provide you with a
time and cost estimate.
Once an agreement is reached, we'll start with the project
activities.
Once we pay the charges how much time it will take for a
developer to start my work?
Normally, it will take 4-6 working days to for our project lead
to schedule a start date depending on current resource allocations
and future plans.
Can I expect developers to have proficiency in English?
Yes, all our employees and developers can communicate in
English.
What would be the mode of communication to give training or
guidelines to my hired developer?
Your hired developers would be available according to your
required time zone on Instant Messengers, Skype, Email, GoToMeeting
and on need basis we also provide direct VOIP numbers. We will
ensure there is some time overlap between your time zone and India
time zone to provide a common time for communications.
How do I know my project will be completed on time?
We provide weekly reports so it is easy for you to track the
project. Completion dates for the project as a whole are related to
many things. But it is worth noting that in the early stage of the
project, especially during requirements analysis, it's often
beneficial to allow more time than originally planned because each
well-spent day during early stages of a project can save many days
of work down the road.
If I am not satisfied with the developer will you provide a
replacement?
Yes, we will look into the process and replace a developer if
there is any dissatisfaction in the ongoing project. We will do the
knowledge transfer on our cost.
Can you come on-site?
Yes we do, when required. Especially in gathering primary
requirements, final delivery or other pain points. In such cases,
our consultants will work on-site at pre-decided rates.
PAYMENT RELATED
What are your payment terms?
For fixed-price projects, it will depend on the duration of the
project. Payment schedule will be determined by the project
milestones. Usually we expect an advance. For hourly projects,
rates depend on the experience and technology skills of the
resource.
What payment modes do you accept?
We accept online payment through Credit Cards, Debit Cards
(VISA/Master Cards/American Express), Paypal as well as through
Bank Wire Transfer. For regions like USA we accept physical cheques
too.
Are there any additional hidden charges?
Apart from hiring charges or project charges, there are no other
additional hidden charges.
How do I relate work accomplished to the invoices you
send?
For every project we create a detailed project plan. As the
project progresses, each developer records their time spent on each
task along with a description of the work performed. Based on this
information, invoices are produced for each billing period along
with supporting timesheets showing exactly what was accomplished by
each person on each task and when the work was performed. Using the
database of time and cost, analysis for each part of the project
can be carried out.
Once I've become dependent on you, I'm afraid your pricing
won't be as favorable as it was for the first project.
We have a standard technique for estimating projects, whether it
is the first or fifth time we have worked together. Our estimates
will include detailed information about the tasks required for
project and relate these tasks to deliverables. All time and cost
estimates are clearly described. You can easily see how the
estimate was arrived at and where there are opportunities to reduce
cost. However, we cannot control inflationary pressures and may
increase our rates with mutual consent.
Will my project be confidential and safe with your
company?
Yes, you can trust us completely. We place high value on our
customer's artifacts and information. Moreover, we sign a
Non-Disclosure Agreement before we start working with you. This
will ensure that your data is safe with our company. We are ISO
27001 certified for Information Security. If your security concerns
are high, we can work on a VPN provided by you so that all the
artifacts remain with you and the developers access the codes
remotely. We support high bandwidth connections so there are
usually no problems in working remotely.
Will you sign an NDA?
Yes, we will sign a mutual NDA to protect you and your idea as
well as our company. We have prepared an NDA which can be used by
both parties or you can provide your own.
Is the code owned by us?
Once the project has been completed and payment is received we
will send you the code files and thereafter it is completely owned
by you. We will mention the source code ownership details in work
for hire agreement itself. However, we would appreciate that you
allow us to quote you as our customer in our marketing
efforts.
MOBILE APPLICATION DEVELOPMENT RELATED
What is procedure of mobile app development?
Primarily we will understand and gather the requirements from
you. After doing some preliminary assessment, we will provide a
ball park estimation for time and cost. If that is agreeable, we
will do a detailed project plan and Wireframe. When we will receive
the approval from your side, we will push the project into
development phase.
How much it costs to make a mobile application?
The effort and time taken to develop each mobile application
differs and thus it will depend upon the complexity of the
application.
Can I hire a dedicated mobile application developer?
Yes you can. We have skilled developers on mobile technologies.
Depending on your requirements, we can propose some developers
which you can interview and select for your on-going projects.
How can I test the application while under development?
We will divide the overall project into the milestones, once the
project is finalized. After the completion of every
milestone, we provide the build to you to test if you need
it.
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