Get in Touch


South Africa


  • Cygnet Infotech Pvt. Ltd.
  • Suite 301, Level 3,
  • 171 Clarence Street,
  • Sydney,
  • NSW 2000
  • Tel: +61-280-147-206


  • Cygnet Infotech Pvt. Ltd.
  • 2A, Manikyam, Opp. Samudra
  • Annexe, Off. C. G. Road,
  • Navrangpura, Ahmedabad
  • Gujarat 380009
  • Tel: +91-79-30487400
  • Fax: +91-79-30487422

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Network Management Services

Network management is no longer viewed by enterprises solely from an infrastructure perspective. Constant accessing of networks by users, growth of organization through mergers and acquisitions and spreading of employees across geographies can result in unnecessary technology planning and disparate network management, requiring funds for implementing the latest technology. We provide innovative and advancednetwork management servicesthat are based on a project-centric, flexible environment model that helps in dramatically reducing the total ownership cost.

Our management team is adept at providing end-to-end network services and solutions with the help of which you can easily build solid communication infrastructure and data networks. We are capable of addressing all your needs from concept, design and planning to components/hardware procurement, layout of network infrastructure and application software implementation for local, wireless and wide area networks.

Our services are aimed at facilitating application, platform and network migration into a single assimilated environment. We not only provide a single point of account and a common operating system but also enhance performance and productivity of existing devices.

The salient features of ournetwork management services are as follows:

Monitoring Metrics

Our professionals perform comprehensive 24/7 network monitoring for identifying the possible bottlenecks in the system before they actually happen. Thorough metric coverage and ease of use are kept in mind while monitoring networks. We make use of advanced technologies like Windows Management Instrumentation, Simple Network Monitoring Protocol and Unified Threat Management that applies Microsoft API's for gathering alerts and forwarding them to us via a secure channel.

Our monitoring services include scrutinizing every metric, configuration and log for all Network Service (NS) resources existent in your inventory, controlling them on schedule, on-demand or in reply to alerts, auto-discovering your NS servers and hardware and identifying problem resources having automatic baselines for every single metric. We apply all types of metrics for the purpose including SNMP, NTP, DNS, LDAP, POP3, HTTP, TCP Socket, SMTP, FTP and IMAP and InetAddress Ping, RPC, DHCP and SSH.


Our maintenance services include troubleshooting, maintaining and informing you on your present network status and likely expansions. In short, we facilitate everything from complete redesign to implementation of new security. With the help of our services, you can regularly check your network, add and remove IP's, set up and maintain domain, maintain subnet, resolve network problems and issues, add and remove users, implement anti-spam and filtering solutions, troubleshoot related hardware connected to the network etc. Our maintenance services extend to all kinds of network servers including file servers, Intrusion detection systems, VPN gateways, web servers and so on. Our in-house support staff and onsite technicians combine state-of-the-art tools and years of experience to ensure a secure and reliable network experience.


If you are planning an office relocation or expansion, we can assist you in this endeavor. We offer smooth and hassle-free relocation of your equipment as all the activities related to it are proactively identified, scheduled, documented and monitored by our highly-skilled staff. We focus on three primary objectives namely quality, efficiency and timely delivery to successfully transfer your systems.

Our staff assists you at every step of the server relocation process. These include:

  • Gathering requirements and developing a proper plan for your crucial systems
  • Preparing space allocation at a data center facility of ours
  • De-installing server equipment at the current location
  • Moving, installing and testing server equipment
  • Providing project transition and knowledge transfer

Our relocation services are aimed at reducing downtime for existing network infrastructure, application services and critical servers.

Backbone Setup

Backbone setup is extremely important in order to make sure there is no possibility of crashes. We ensure the immaculate network design, implementation and consolidation that are perfectly suited to the setup of your organization. Our services enable you to achieve secure and uninterrupted access. We engage in full survey of the network with the help of adequate software for the purpose of mapping routes and identifying bottlenecks.

Our backbone setup services include:

  • Configuring routers and switches for VLANs
  • Configuring network switches for management of traffic
  • Configuring WAN for balanced and fall over
  • Configuring and balancing WLAN in different WLAN VLANs
  • Setting up and configuring fiber switches
  • Implementing switches to switch fall over routing
  • Setting up cost routing for RST or Rapid Spanning Tree topology

We also offer IT infrastructure support and data cabling setup services along with helping you set up user-friendly Virtual Private Networks. 

Cygnet provides comprehensive technical support services and solutions which help you protect your sizable investments in technology and ensure continual operation and optimization of all the devices within your organization. With outstanding experience and expertise in managed IT services, we help you keep your capital costs and operation expenditure down.

We provide customized and world-class IT support services to assist you in conducting and managing your business processes appropriately which are as follows:

  • 24/7 Network, Server and Desktop Monitoring Services
  • Network Design and Maintenance
  • Network Cabling, Switch and Router Installation
  • IT Audits and Security Assessments
  • Desktops, Servers and Software Applications Management Services
  • Disaster Recovery Services
  • Data Back-Up Services
  • Help Desk for Windows, Linux and Mac
  • Office Support Services
  • Relocation Services
  • Microsoft Installations, Exchange and ADS
  • On-Site and Remote Support
  • Firewalls, Routers, Devices and VPNs Management Services
  • Legacy and System Migration Services

All our managed IT and support services ensure business continuity, consistency and protection from financial loss. Our experienced professionals, high-tech security and server management services in a collaborative manner, provide comprehensive protection which can reduce your Information Technology (IT) expenditures and give your organization an increased level of system stability and performance. In addition, our Managed IT services can continuously enhance your daily use of technology tools and systems and provide fast issue resolution to help you achieve your business objectives.

If you are looking for outsourcing IT support services at reasonable price, get in touch with us right here.

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