Cygnet team automated regression testing of Dynamics CRM solutions suite using TestComplete to help a client accelerate their deployments ensuring bet
Customer Size: Mid-size
Domain: Information Technology
Solution: Automated Testing with TestComplete
A top Asia Pacific partner of Microsoft, Infor and many other vendors, is a leading mid-market IT solutions provider. It develops several solutions for finance, sales & marketing, HR as well as business operational functions. Business Review Weekly has listed it several times as one of the rapidly growing private companies in Australia.
The company, in order to address sales and marketing automation requirements of its customers had developed a suite of CRM applications on the Microsoft Dynamics CRM platform by extending its functionalities and applying hugely different customizations.
To test these CRM suite of applications before deploying on the customer’s site, they conducted manual testing, which increased the costs and man hours yielding poor test coverage. Hence, the company wanted to automate the testing of its CRM solutions suite with the following objectives:
Testing Microsoft Dynamics CRM is not an easy task since it has complex architecture. However, Cygnet took up this challenge and accomplished regression cycle of each all the test cases in just 6 weeks (1.5 days for each test case in contrast to 15 days taken by client through manual testing.)
Following were the key steps taken to accomplish the test automation in such a short duration
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