Cygnet offered extensive testing services for a role-based Access Control System. Pleased with the quality of our testing services, the client commissioned our development team to add new features to the system and improve the scope & performance of the system. Today, Cygnet provides support to the system’s end users
Customer Size: Large Organization
Our client is an international software vendor renowned for its innovative products. Investing heavily in research and development, the company creates high-end, complex software products from ground up and sells them as solutions to a wide range of industries.
Our client has developed a proprietary Windows based Access Control System to manage the authentication, access rights, permissions as well as security of several web and desktop applications from a single platform. While Cygnet began as a testing partner, the client soon relied on our development team for expanding the functionality of the application, and later for offering support services. Here’s what we needed to deliver at every stage:
Our testing team familiarized themselves with the system, drafted module-wise case studies from scratch, and performed functional, regression and system testing. Cygnet achieved the following through its testing efforts:
Impressed with our testing services, the client outsourced some of the core product development work to us. Our development efforts accomplished the following:
Our developers and testers possess exhaustive knowledge regarding the minutest aspect of the client’s system. Now, Cygnet has graduated to become a support partner, and we now handle support calls from our client’s end users.
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Our motto ‘IT is About You’ is more than just a tag line – it is the very heart of Cygnet. We always ensure the continued success of our clients and employees by placing problem solving ahead of anything else and walking the extra mile when needed.