Our project is very innovative, in the sense that it is technologically innovative and also, on the market level, ambitious... We had best engineers in Cygnet working with us and guiding us through the value we needed.... Every day, we felt the presence on the other side of the screen of the really understanding, motivated, skilled and committed – really committed – professionals. So this what Cygnet is for us and what I think it will be for us for a long time.
I have nothing but good things to say about Cygnet and this collaboration… Always helping, the support team were very reactive and efficient. They are very dedicated and committed to the project and they are now like a member of our family... We are glad to work with them on a long run. Whenever we had some unexpected issue like technical difficulties or additional challenges, Cygnet’s support team were very reactive and efficient. So ultimately, our customers were very satisfied with the service.
I am extremely thankful to Cygnet for being a highly supportive vendor. We have been working with them for over 2 years now for maintenance and upgrade of our traffic management solution. The project leader has shown tremendous commitment and the team has backed him superbly by putting in extremely long hours. This has helped us achieve our planned milestone on this project without any major hitch. I am full of appreciation for their work.
We have been using Cygnet’s development services since 2010. We are extremely satisfied with the deliverables received from Cygnet for our web portal and mobile applications.
We do many projects with Cygnet. They’re one of our very strong partners from a development perspective. There are many challenges when working with offshore development firms. But, at the same time, what’s been quite impressive is that these guys have been able to overcome many of the challenges that we’ve faced…. What I’m quite pleased to say is the leadership team at Cygnet has come forward and tried to overcome it. They continue to go out of their way to appease us… I think they do a fantastic job as an offshore provider. I have few reservations with their work.
We have been working with Cygnet for the past 5 years. It has always been a positive relationship with both teams benefiting greatly from the experience and insights of the other. The Cygnet team does not see obstacles to reaching our requirements and always presents us with viable solutions. They are committed to delivering exceptional customer service with all issues being resolved within the shortest possible time frames. Our projects are large application developments with a never ending cycle of updates and new features being pushed through by us. We are constantly under time constraints. Cygnet has always delivered within the designated timeframe and allocated budget. I would highly recommend them as an outsourcing partner.
A key driver for me was that their owner interfaced with clients and prospects here in the United States in order to ensure that all expectations were being met. Niraj changed his itinerary to fly in from New York to Naples, Fla., to meet with me. I had a chance to meet face-to-face with the owner and have an understanding of their values and their approach. One of the things that I liked about Cygnet and their team is that I was able to interact with them on a consistent basis. They made it a point to ensure I knew who was working on our assignments. One of the nice things, whether it was in our weekly or biweekly phone calls, was that they took ownership of the work. They would refer to it as ‘our product.’ They didn’t ever refer to it as ‘your’ element. It was ours. They gave me a real sense that they were taking ownership of the project. That was a huge deal for us because we wanted to make sure they were invested in its success, rather than simply delivering our specs.
In our quest for a Company that could handle the complexity of our IT needs, we have found that Cygnet Infotech Pvt. Ltd. has met that challenge. Cygnet’s Team of courteous and trained Technicians has interpreted each step of my Company's vision in an analytical and methodical manner. Communication has been foremost, and Cygnet’s willingness to comply with our needs can only be complimented. I believe we have set the foundation of a business relationship where we will grow and prosper together.
I wanted to find someone who was the right size for my organization, with the right level of process. I joke around that I’m someone who is willing to lose money on a project to make the relationship survive. Some projects win, and some projects lose, but I wanted a partner. Cygnet ended up being the most realistic option for us…. I think they’ve been excellent. We’re amazed with their technical expertise. It’s rare to find such high-quality offshore developers.
From a pure business perspective, the most important attribute that I have to praise, is the fact that when Cygnet management gives you their word on something, they keep their word, whatever that might entail. We have found their technical staff skills to be of a high standard and they have been extremely cooperative during the development cycle. I would highly recommend Cygnet in terms of their technical skill and their ethical approach to contracts and agreements.
One of my biggest fears with outsourcing work to India was the issue of quality. Cygnet shines in this area and are constantly improving their processes giving me the peace of mind that our work will be done to the standards that we expect.
Cygnet-Infotech has been working for us over the past 2 years in developing a full front office booking system for the Tourism industry, Our system is very successful due to the programming that Cygnet-Infotech has done for us.
At Cygnet, we have come into contact with people of high professional and human caliber, people it is a pleasure to meet and appreciate in person. We worked with Cygnet Infotech for eight months – week by week, day by day. The development team has gradually taken over the development of our software (initially with an experienced developer, who is now joined by two junior developers). The next release will be a milestone in our history: a real breakthrough in all respects. I think the real strength of Cygnet Infotech is the ability of managers and developers to understand and fulfil our needs. We are really happy with the work we are doing with Cygnet Infotech and we are confident that the relationship will continue for many years.
Our clients include Fortune 50 companies that are very demanding. The Cygnet team has created Android and Windows 8 mobile apps that have delighted thousands of customers from coast to coast across the USA! They have quickly developed innovative solutions that perform great on all generations of mobile technology – even the latest models from the major OEMs!
I wanted to send a note regarding my dealings with you and your team of Technicians and all others involved in the design and creation of the site and others you have worked on. We at SNI are very happy with the designs and professional skill level of the Team on your end. The responses are timely and with work is excellent.
We have more work coming up and will continue to use you and your team. Please thank the team for us and myself personally.
I have been working with Cygnet on multiple projects for some time now.I have also had them working on 3-4 projects at a time. Must say that I am overwhelmingly satisfied with their managerial and technical expertise and also about multitasking on different projects and concepts.We have hardly missed any deadlines and it has been a satisfactory journey so far. The Cygnet team is only a mail away, when required, even at odd hours.I happily recommend Cygnet as an ideal technology partner for Web and Mobile development.
The work being done by Cygnet’s team has been good. We are happy with their responsiveness and quality.
We started with Cygnet team; We did some good projects and the team was doing good in it, we always considered Cygnet team as our powerful team and assign to them our complex business processes to implement and they did as we expected.
We have the expertise in-house for our core areas of wireless data, internet applications, and networking, however, we did not have Android and iOS app expertise so we decided to bring in outside help for that. We were looking for the ability to take our ideas and rapidly and accurately spin out products in a phased approach. We chose Cygnet for phase 1 based on how they handled communications with us, the conciseness of their definitions, and their apparent ability to hit their target dates. Cygnet executed to plan in phase 1 and their software quality control produced betas with little, if any, associated issues. We've since gone forward with Cygnet on multiple, simultaneous phases based on the success of the phase 1 project. Cygnet made their engineers available to us both time-shifted and during our working hours. A simple text message sent produced a Skype with the appropriate people the next morning. Payments were a breeze. As for the software quality and the ability to meet deadlines, that's evident in the comments but perhaps the better way to state that would be that we've just loaded them up with several more projects.
We are really pleased with all aspects of Cygnet's current performance; work ethics and team spirit are an example to which others might aspire and communications, both verbal and written, have gone from strength to strength over the past few weeks. Frequently (today included), Cygnet goes the extra mile to help us meet critical deadlines. As we approach the project's next development phase, we have great confidence in Cygnet's capability and are very happy.
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Our motto ‘IT is About You’ is more than just a tag line – it is the very heart of Cygnet. We always ensure the continued success of our clients and employees by placing problem solving ahead of anything else and walking the extra mile when needed.