“In today’s modern world, people are either asleep or connected.”
- Janice H. Reinold, Rosetta Marketing
“Mobile First” has become an unwritten rule where omnipresent sophisticated devices have become tools to decipher the powers of contemporary disruptors like Blockchain, AI, IoT, AR, VR, Machine Learning clubbed with various other established approaches like business intelligence, social media, analytics and the cloud.
With the noticeable change observed in the present work culture: employees working around the clock, using multiple devices, across multiple locations and at flexible hours; the key to a successful mobility strategy is how the organizations adapt and support the changing user behavior in different environments.
So how do we keep up with organization mobility? Here is a 5-step approach for any organization or startups beginning their journey towards enterprise mobility which will help any of your program off the ground:
1. ESTABLISH A MOBILE STRATEGY:
Before constructing any mobility system, it is mandatory to know what you want to achieve. If mobile changes everything, commence by reexamining everything. As a part of the development, businesses must ask some elemental questions like:
- Who are your clients? Where are they based?
- What does your client want?
- When does your client do business?
- Where can mobility solutions improve productivity in your business?
- What applications do you need? What is the user case?
- What mobile device management and security software will you need to protect your data simultaneously increasing your productivity?
- Who will manage your devices, applications and your mobile program?
2. ESTABLISH AN ALL-COMPLETE MOBILE ARCHITECTURE:
Mobility does not mean a device free-for-all. Also, an organization cannot support all the devices, apps, hardware and software. Organizations must develop a multi-endpoint strategy and manage vivid mobile device ownership models in the same organization. They need to address environments ranging from BYOD (Bring Your Own Device), COPE (Corporate Owned, Personally Enabled) to COBO (Corporate Owned, Business Only) or any mix of the ones mentioned. Device management policy requirements would differ from employee to employee, country to country or business unit to business unit. It is required that the organizations must be able to manage devices based on various parameters like employee role or updating policies.
- What policies should be designed to prepare devices for use on a secure network?
- Will all the types of browsers be allowed?
- Which apps should the user have on their devices before they can remotely access the network?
An organization must have such policies set earlier, while also creating a process to review new apps and devices. Proliferation of various devices in a BYOD environment can make it challenging to support mobility, leading to less productivity unless a thorough mobile architecture is framed. Organizations will be well positioned for success if appropriate end-to-end mobile architecture is created, which would support a virtual workspace which is secure across various cellular, wired and wireless networks.
3. SECURE YOUR INFRASTRUCTURE AND DATA:
Mobile security should be of the utmost importance and priority, when it comes to implement a mobile strategy in your organization. Borderless anytime/anywhere kind of mobility can pose as a genuine security challenge in any organization, where the aftermaths of breach are extremely serious. Moreover, any security strategy must present a fast-response action plan to deal with any kind of breach and must seek to eliminate vulnerabilities.
Many Mobile Device Management(MDM) solutions help your organization organize the corporate data and other applications in a better way. For instance, mobile data can be secured using VPN, chiefly when the employees use the unsecured wireless networks, or the security plan should have the capability to lock out the mobile devices that outstrip security allowances set up in their respective user profiles. User profiles can enforce organization wide policies or can be individualized.
It can be a daunting task to allow the business to maintain stringent control of its own data while protecting the end user’s privacy. Looking into growing number of headline-grabbing security breaches and hence to ensure device security, majority of the corporates today are exploring various MDM solutions that allows the partition of personal data from the existing corporate data. In case of stolen devices or lost ones, Remote wiping allows organizations to wipe off the entire data from such devices thus ensuring security.
4. DEVELOP AN APPLICATION STRATEGY:
It is crucial to craft your application strategy with security point of view and considering the productivity. While hatching your own application strategy, consider the following questions:
- Is it worth developing your organization’s own application?
- How are you going to encounter and later forbid the use of such noncompliant applications?
- How are you going to ensure if the applications are only from a secure source?
- How to plan to detect and disapprove fraudulent apps?
5. IMPROVING THE UX:
The number of apps continue to rise. As the apps continue to demonstrate their value, improve our lives or serve to delight us there is also a concern of how many apps does a user prefer on their handset? How much time will they spend on each app? What is their tolerance for any kind of glitch in the app? There is a fierce competition. Numerous apps are downloaded but only a few with rich UI and UX are used consistently. If the user experience is not optimal, your organization is highly expected to lose the productivity gains of the mobile devices. Hence, an organization must consider user experience as a critical aspect of their mobile strategy. A simple consideration of UX before commencing the development of your application can provide key inputs to drive user adoption, satisfaction, efficiency and can thus drive ROI of your business system.
Mobility as an enabler for organizations has now become a business imperative to enhance productivity, provide competitive advantage and foster innovation. There is always a significant business value of a strong mobile presence in any organization. Mobility is transforming entire workplaces by fundamentally changing the way people work today; enabling them to work productively from virtually anywhere. Mobility has thus been moved from sidelines to mainstream in IT considering its growing potential to strengthen organizational performance.
Are you gearing up for Enterprise Mobility in your organization? Let us offer you newer ways for your customers to collaborate, communicate and connect. Connect with us at email@example.com