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How to Select the Right CMS Partner

Cygnet Infotech

In our previous blog post we saw the main differences between Open Source CMS and Commercial CMS along with an in-depth analysis and comparison of the best in class open and commercial content management systems. Although that draws a clear picture, we need to delve deeper into the kind of parameters that should be paid attention to before reaching a decision as to which open source or commercial content management system should you rely on.

Apart from the features offered by these content management systems, the factors that make or break the case for its users are value for money, ease of use, upgrades and maintenance, security measures that it allows you to take and how it manages the inflow and outflow of information.

Here are the 6 things to look for while choosing a CMS Partner:  

  1. 1. Budget

It goes without saying that budget is one of the primary considerations when buying any product or service. The cost of developing your website could be huge in the initial stage. Hence you need to be aware of expenditures such as the licensing fee, documentation charge, recurring costs like upgradation, integration of new tools and plug-ins, scalability and the list is endless.

  1. 2. Purpose

  • Why are you building this website?
  • What do you expect from the end product?
  • Are you selling tangible products or intangible services?
  • Who is your target audience?
  • Do you want to generate leads or convert them into sales?

There are so many questions that you need to ask yourself and clearly state the purpose behind creating a website. If you are an e-commerce website, you will need logistics, inventory, CRM and payment gateway on top of the regular features. These should ensure greater security since you shall be dealing with sensitive information. Similarly, if you are an educational institute or a publication house, you need a document management tool, image sorting tool and a lighter version for fast loading for which an open source CMS like Joomla or Drupal is a great choice.

  1. 3. Team

If you are an enterprise with a strong IT team to support you and you need constant updates and upgrades on your websites. Dedicated team of CMS experts can easily assist when it comes to visuals, aesthetics and usability.

  1. 4. Security features

Security is a top priority for any organization dealing with content and sensitive information like company data and consumer profiles. It does not matter how big or small your organization is and what CMS you use to create your website, there are a few security needs that are to be kept into consideration. Be it an open source CMS or a commercial CMS, they understand the importance of providing security to you and your organization as their clients. Popular open source CMS like Drupal have basic security built into the system itself and restricts direct access to individual files and configuration files and creates a secure layer. Of course, these by itself are not enough to create a strong, non-hackable security layer and you would require a set of 3rd party plug-ins that do that for you. The internet is a vulnerable place. Security should be treated as the prime parameter as we all understand and acknowledge the importance of securing things we own in terms of data and content.

  1. 5. Maintenance

The degree of dependency on your IT team for support and upgrades of your plug-ins, integrated tools as well as the aesthetics of the website, is a vital determinant of the type of CMS that you may require. With an open source CMS, your in-house IT team and the marketing team together are adept to maintain the regular updates for the company’s websites. Commercial CMS are more complicated and the codes are upgraded only by the support team developing it. Whether you choose to outsource this function or spend on hiring a specialized team to look after the maintenance and support, depends largely on the complexity of your business.

  1. 6. Usability

    If created and maintained accurately, a CMS can help you do much more than just web content management. Organizations often fail to explore the depth and utilities of a CMS. If created and maintained accurately, it allows your employees to use and share data. Role based access constraints can also be included. Apart from assisting your digital marketing team get rid of repetitive content like images, text or graphics, it also increases efficiency and accuracy. A well-developed CMS can enable a more personalized communication with the user and a targeted outcome. A commercial CMS often provides more sophisticated plug-ins developed by the programmers than the open source CMS plug-in. The only disadvantage, and this is a major one, is for an open source CMS plug-in, the source code is known to a lot of people and the risk of getting hacked is higher than that with a commercial CMS. Hence, in such a case, it is important to have extra security features and be extremely stringent regarding these plug-ins and their vendors.

    Need a deeper insight into technical features to determine what suits your business requirements? Write to our experts and they’ll get back to you in no time!

    Cygnet Infotech

    Cygnet Infotech is a CMMi level 3 and is ISO 27001:2013 and ISO 9001:2008 certified, 18 year old global technology provider enabling ISVs & enterprises through emerging technology, software engineering, technology consulting, SAP Implementation, advisory & maintenance services. It’s proven 18-year track record boasts of successfully delivered 1400+ valuable software solutions to its diverse clientele across the globe using a global delivery model.

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