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Accelerated Go-to-market By Modernizing Core Applications of a Leading Insurance and Telecom Provider

Eliminated manual processes with breakthrough digital technologies to digitize business workflows, accelerate go-to-market, and optimize customer experience.

20%

Reduction in development costs

30%

Acceleration in time-to-market

Optimized

Operational efficiency and revenue

Client Overview

The client is a leading insurance and telecom company, offering unique and value-driven services and products.

Industry

INDUSTRY

Insurance & Telecom (MVNO)

Location

LOCATION

South Africa

Company Size

COMPANY SIZE

1000+

Business Challenge

Business Challenge

Business reliance on a laggard system resulted in setbacks to operational efficiency, business effectiveness, and performance. In addition, rigid core business architecture, tightly coupled systems, data siloes, inefficient reporting capacity and expensive maintenance threatened business growth

Transformation

Transformation

Team Cygnet re-engineered the legacy application portfolio with new microservice-based architecture, offered business intelligence services for smart decision making and a mobile application for better customer engagement.

TECHNOLOGY

Microsoft, Azure, AngularJS, CRM D365

TOOLS

Jira, Bit bucket, SharePoint, Jenkins

METHODOLOGY

Agile

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