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Project Details

Customer Size: Mid-size Healthcare Facility   
Country: US
Domain: Healthcare
Solution: Core Java, Spring, Hibernate, JBoss Seam, HTML5, Angular JS, MySQL, Faxing API

Client Profile

The Client is a reputed Ob-Gyn medical practitioner with staff of 50 people across two well-established clinics based in the US. Practitioner offered all sorts of Ob-Gyn medical services including the emergency operations and surgeries. The infrastructure included operation theatres, general and special wards making it a well-equipped clinic with 12 beds per clinic. With such infrastructure and Ob-Gyn practice experience, practitioner managed to consult around 18000 patients anually.

Business Scenario

The client required an EMR software custom build for Ob-Gyn medical specialty for non-technical end users with data accuracy and end-to-end payment tracking at least possible maintenance cost. The agenda was integration of departments, automation of the workflow and reduction in patient Turnaround Time (TAT) to increase work efficiency for better practice management.

They required a software with:

  • Accurate Data management system
  • Complete payment tracking at each stage of treatment
  • Simple UI and UX interface for non-technical users
  • Patient recall system to reduce appointment no-shows
  • Single collaboration platform

Cygnet’s Solution

Cygnet offered a customized automated practice management solution, EMR and a billing software which was HIPAA compliant and met the HL7 (Health Level) international standards. The designing of the solution to digitize all the vital processes of Ob-Gyn practice was achieved by:

After 6 months of in-depth Business Analysis, following EMR modules were defined:

  • Appointment Scheduler to schedule, manage and track appointments
  • Patient Demographics and Diagnosis Chart to create and generate an electronic form of patient records. Single click access to records, diagnosis, lab records, history, recall and other patient details
  • Document Management to store and retrieve documents and records at single collaborating platform for all the departments with secure infrastructure for data protection of patient records.
  • Robust Copay and Billing system that allows practitioner to track and manage all billing and accounting along with
  • Insurance Eligibility Verification made possible by integrating with Emdeom (now known as Change healthcare) to create a superbill by entering the CPT and ICD codes
  • Patient Reminder system to address patients of upcoming appointments reducing the number of appointment no-shows
  • Lab Order Integration made possible by integrating with Enzo Clinical Labs to make instant requests to the laboratories with special features to import ultrasound images

Apart from all these modules, the solution also provided:  

  • Integration with Surescripts to support e-prescriptions across the wide network of Pharmacies
  • Pre-installed training program to train the users
  • An up and running software within a week of implementation
  • Seamless connectivity of software application across desktops and smartphones
  • Role-based access to nurses, receptionists and practitioner

Benefits to the Client:

  • Customized EMR and Billing software built for Ob-Gyn medical specialty
  • Easy to use solution with no hidden costs
  • Least possible implementation charges
  • Easily accessible solution with no additional training expense required to run the software
  • Digitization of processes increasing the efficiency of practice
  • Reduction in overall patient Turn Around Time
  • Attained agility and efficacy with paperless medical practice
  • Significant reduction in the number of appointment no-shows
  • Anytime, anywhere access to data on desktops and smartphones
  • Centralized data management system
  • Optimum data security with defined user access authority
  • Secure data storage infrastructure
  • Accurate data management
  • End-to-end patient activity and payment tracking system

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