Project Details
Country: Australia
Domain: Event Management
Tools & Technology: PHP/Zend, MySQL
Client Profile
The client is a leading service technology provider offering advanced event and venue management solutions for MICE (Meetings, Incentives, Conferences, and Exhibitions) Travel and Events Industry. Having offices in 5 different countries, the client serves 13,000 users across 13 countries, providing a platform to plan, manage, and market events successfully.
Business Scenario
Traditionally, managing large events involved a range of complex processes, limited audience reach, low flexibility causing communication failures and inconsistent outcomes. As a result, the client wanted to develop a smart and efficient technology solution to improve user experience and simplify event organizers’ duties. The aim behind such a solution was to eliminate ambiguity out of the event for successful management
Cygnet's Solution
Having decade long experience working with the client, they considered Cygnet infotech as a trusted technology partner and joined forces with us to develop all-in-one real-time event management solution using PHP technology to provide unified experience to Event organizers and Venue operators.
Business Benefits
- Single platform consolidating different event tasks and activities
- Efficient, accurate and cost effective
- Real-time and post-event analytics to improve upcoming events
- Centralized database eliminates misinformation
- Smooth workflows in the entire event lifecycle
- Improved customer service
- Standardize scheduling procedures
- Enhanced communication: internal & external