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A South Africa-based client was looking for a solution that would allow a large number of websites to send messages to users and get message status reports automatically. Cygnet helped develop a client-server communication that can work with any of the client’s website.

Project Details

Country: South Africa
Domain:
Telecommunication
Solution: Java
Framework: Groovy & Grails

Client Profile

A telecom company in South Africa, proving a wide range of services to a diverse customer base. The client runs several of websites for promoting and supporting a number of products.

Business Scenario

The client manages more than 50 Java-based websites, belonging to diverse domains. The website admins send bulk emails to customers for branding and marketing purposes. The client wanted a solution that would:

  • Streamline and automate sending template-based messages and emails to the users and customers frequenting the websites
  • Get status reports on the receipt or failure of messages

The challenge was to build a single, cost-effective solution that worked for all the websites

Cygnet’s Solution

Communicating through messaging requires lot of work for each website – coding and setting up of a technical ecosystem – so we decided to set up a central messaging service:

  • To nullify the need for investment in technical ecosystem we used a Java client-server communication
  • This approach allowed us to deliver a cost effective solution, via processes that remain centralized and streamlined
  • Finally, we successfully streamlined the process of setting up automatic messaging for the websites by developing a Java client and web services


Benefits

  • Cost effective, efficient and easy-to-manage messaging automation for over 50 websites
  • Extendable solution: the java client that can be distributed to any Java-based site – making it possible to apply it to other websites in future.

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